Who should be the best authority to annually judge a company's QMS as being effective?
My perception is that the certification body assessor should be the only judge, due to conflicts of interests within company structures such as, an internal auditor recording the effectiveness at the end of a completed annual audit schedule could be seen as conflicting, or a statement of effectiveness recorded at the end of annual management review minutes by internal management, could also be seen as conflicting against the audit protocols of not conducting assessments of processes that employees are engaged in.
For example: Should a Managing Director who is also responsible for Supply Chain Managenment conclude that the QMS is deemed as effective.?
Could an external assessor find conflict in the organisation's self effectiveness methodology of the QMS questionable in the above examples.?