Discussion regarding CSR
If FORD CSRs are available on Iatf global website but organization does not received any intimation from Customer regarding the same. Is it come under the criteria of Major or Minor NC?
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If the organization's OEM automotive customer is Ford, Customer-specific requirements (CSR) are already available on the IATF web page and the FORD portal. Therefore, FORD does not give its specific requirements separately.
Your customer portal usage is opened by the customer and you enter it with your password. Portal usage is available for all automotive IATF OEM customers and CSR’s are also uploaded on the IATF website.
If your customer is not Ford, you should use your main customers' customer-specifics requirements (CSR). You should request CSR from your main customer.
The major finding is that CSRs are not reviewed, included in the quality management system, and not implemented
For more information, please see the following article:
- How to satisfy customer-specific requirements when implementing IATF 16949 https://advisera.com/16949academy/blog/2019/07/02/iatf-16949-customer-specific-requirements-how-to-meet-them/
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Dec 08, 2020