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How to implement ITIL in an organisation on a low maturity scale?
What is the best way to implement ITIL in an organisation on a low maturity scale?
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How to implement ITIL into an environment that doesn't react to change well?
How would I implement ITIL into an environment that doesn't react to change well?
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ISO 20000, ISO 22301 audit finding "observation" removal
We have been informed by auditing company, that they will be removing "Observation" as an audit finding, as this is requirement from certification bodies and that the auditors will report as results of the audit only Non-conformities (minor & major) and Opportunities for Improvement. Is there a change in the audit reporting mandated for these ISO standards globally? For example for ISO 27001 "Observations" will be still used by the auditors. Or is this rather a decision of the auditing company and they have a right to remove "Observations"?
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Implementing ITSM and Agile Methods Together
How to implement ITSM and agile methods together?
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Adoption of ITIL
How do you sell the adoption of ITIL to businesses and IT executives?
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Combine roles inside an (ITSM) organization
Whom should I assign as a change manager in a small IT company? Could this function be within some existing employee/function according to ITIL?
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ITMS Process
How do we design ITMS Process for a product company whose application/software is non business critical
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Valor y entregables de ITIL
Cual es el valor que genera ITIL en las empresas.
Cuales son los entregables de ITIL -
Implementing ITIL in a Start-up - Major milestones
I would like to ask for the majors milestones to implement ITIL in a startup? -
ITIL to improve IT Service Management in Organizations
Why do organizations resist leveraging ITIL to improve IT Service Management?