ITIL & ISO 20000 - Expert Advice Community

Home / ITIL & ISO 20000

Discussions

Top Contributors

Rhand Leal

Carlos Pereira da Cruz

Dejan Kosutic

Most Popular Tags

Product: Conformio Product: ISO 27001 Documentation Toolkit Product: ISO 13485 & MDR Integrated Documentation Toolkit ISO 27001 ISO 9001 Product: ISO 27001 & ISO 22301 Premium Documentation Toolkit Risk Assessment Product: ISO 13485 Documentation Toolkit ISMS register of requirements Internal Audit Product: ISO 27001/Risk Assessment Table Product: ISO 27001 & ISO 27017 & ISO 27018 Cloud Documentation Toolkit Certification ISO 14001

Sort by:

Select

CREATE NEW TOPIC +

Guest

Guest

Create New Topic As guest or Sign in

Business department* About business* Organization size*

Title *

Body *

HTML tags are not allowed

Category *

Select

Tags

Name *

Email *

I accept the Privacy and Terms

Notify me when someone replies

Assign topic to the user

Select user

Access Management process ownership
"With which ITIL process does Access Management process ownership most closely align?"
Incident Management - setting up resolution time
I want to fix resolution time in my incident process. I´ll use priority before defining time but I find difficulties to determine time for each priority. We work 8h, 5 days a week.
Welcome to the ITIL & ISO 20000 Expert Advice Community!
This is your most comprehensive source for information related to ITIL & ISO 20000. What can you do here? Look for ideas or find answers to your questions, chat with other colleagues, share your thoughts or success stories with others… or just hang out. So, dig in and start exploring!