ITIL & ISO 20000 / How to implement ITIL in an organisation on a low maturity scale?
What is the best way to implement ITIL in an organisation on a low maturity scale?
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Step-by-step implementation for smaller companies.
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Start with an initial assessment followed by a GAP analysis. That will give you the answer – what needs to be done.
Once you have a scope of work, prioritize like explained in the articles
Also consider implementing ITSM tool, because it will improve efficiency of the implementation, automate tasks and provide you with more control of the activities, tasks and teams/people.
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