Guest user Created: Mar 20, 2023 Last commented: Mar 21, 2023

How to implement ITIL in an organisation on a low maturity scale?

ITIL & ISO 20000

What is the best way to implement ITIL in an organisation on a low maturity scale?

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Branimir Valentic Mar 21, 2023

Start with an initial assessment followed by a GAP analysis. That will give you the answer – what needs to be done.

Once you have a scope of work, prioritize like explained in the articles

Considerations before ITIL implementation https://advisera.com/20000academy/blog/2014/05/21/considerations-itil-implementation/
Ready, steady… go – Starting ITIL implementation https://advisera.com/20000academy/blog/2014/06/10/ready-steady-go-starting-itil-implementation/

Also consider implementing ITSM tool, because it will improve efficiency of the implementation, automate tasks and provide you with more control of the activities, tasks and teams/people.

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Mar 20, 2023

Mar 21, 2023

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