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ITSCM and BCM

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Guest user Created:   Nov 02, 2023 Last commented:   Nov 03, 2023

ITSCM and BCM

How to integrate ITSCM within BCM?
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ISO 20000 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 20000 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Branimir Valentic Nov 03, 2023

ITSCM and BCM should be integrated. BCM is driving ITSCM in a way that BCM defines objectives (from the business point of view). Since all business activities are usually supported by IT services – defined BCM targets directly influence ITSCM targets.

In practice, ITSCM people should talk to BCM and get inputs for their TSCM objectives. If BCM doesn't exist, ITSCM should speak directly with the business.

Read this article to get more info: IT Service Continuity Management – waiting for the big one https://advisera.com/20000academy/blog/2013/09/24/service-continuity-management-waiting-big-one/

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