Complying with clause 8.4 of ISO 9001:2015 in trade company

Since we are a trading company (buy and sell), we have "Control" with our suppliers of the goods however, the forwarder company we used are normally good in service.
We did not have any control for the forwarder. We would like to know whether it would be OK for being audited against the NEW ISO 90001 2015.

In addition, we will use some caliper to measure the length of the product. The caliper will be calibrated by external accredited laboratory. Since they are accredited,
We did not have any control measure with the laboratory. Would it be OK being audited against with the New ISO 9001 2015?

Answer:

The standard requires organization to establish control over externally provided processes products and services but it doesn't specify what kind of controls. So, the organization can decide on the level of controls necessary, in your case it can be only counting the amount of goods received or measuring the length of the product. As fa r as the laboratory is concerned, if they are accredited, no further control is necessary, you only need to have an evidence that they are accredited.

For more information, see: How to control outsourced processes using ISO 9001 https://advisera.com/9001academy/blog/2015/05/05/how-to-control-outsourced-processes-using-iso-9001/