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Management representative and ISO 9001:2015

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Guest user Created:   May 12, 2017 Last commented:   May 17, 2017

Management representative and ISO 9001:2015

I would like to know about Management Representative(MR) in clause 5.3 of ISO 9001:2015. I would like to clearly know that I need to assign MR for my quality system and to clearly write responsibility of MR. If I don't mention about MR, I like to know who will control and communicate our quality system to stakeholder.
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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Strahinja Stojanovic May 12, 2017

Hope you will give me good advice!
Thank a lot!

Answer:

New ISO 9001 does not require management representative as a mandatory role in QMS (Quality Management System). However, there are roles and responsibilities within the QMS that the top management needs to assign among the employees.

The top management needs to assign roles and responsibilities for following:
a) ensuring that the QMS conforms to the requirements of the standard;
b) ensuring that the processes are delivering their intended outputs;
c) reporting on the performance of the QMS and on opportunities for improvement, in particular to top management;
d) ensuring the promotion of customer focus throughout the organization;
e) ensuring that the integrity of the QMS is maintained when changes to the QMS are planned and implemented.

As you can see, there are some roles and responsibilities that can be assigned to the process owners, but there is still a need for one key person to be responsible for the QMS. Although the MR (Management Representative) is not a mandatory role, I would suggest you to have one in your QMS.

For more information, see: What will be the destiny of the management representative in the new ISO 9001:2015? https://advisera.com/9001academy/knowledgebase/what-will-be-the-destiny-of-the-management-representative-in-the-new-iso-90012015/

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sarhanabdullah May 17, 2017

do we need MR in new version

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sarhanabdullah May 17, 2017

????

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Strahinja Stojanovic May 17, 2017

No, you do not need MR in new version of the standard

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