What to expect during a surveillance audit

Answer:
The surveillance audit, like the certification audit, is an on-site audit done by the certification body. The difference is the number of hours devoted to processes in the audit.

For the certification audit, the certification body auditors will look at the implementation of every process within your management system to check for conformance to the applicable standards, as well as your organization documentation, process effectiveness, and continual improvement.

However, the surveillance audit will spend less time on only some portions of your management system. Surveillance audits will take less time to perform than the original certification audit. I cannot tell you what auditors will ask but I can assure you that they will start each time by looking at your key activities (such as management review, internal audit, corrective actions and co mplains treatment), and will then only look at some of the remaining parts within your management system.

The following material will provide you information about surveillance audits:

- ISO 9001 – What is an ISO 9001 surveillance audit? - https://advisera.com/9001academy/blog/2016/10/18/what-is-an-iso-9001-surveillance-audit/
- Surveillance visits vs. certification audits - https://advisera.com/27001academy/knowledgebase/surveillance-visits-vs-certification-audits/
- ISO 9001:2015 Internal Auditor Course - https://advisera.com/training/iso-9001-internal-auditor-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/