Withdrawing documents

Answer

There is not a single answer. Each organization should develop its own approach. One can consider that withdrawing a document is another way of changing its version. Any document introduced and any following changes must be approved by an authorized function. Any document change should be communicated to users, formally or informally. So, for example, I would like to see an evidence that the withdrawing was approved by an authorized function, and I would like to see evidences of that communication, if informally, I would like to interview different previous users to check if they were informed. Different organizations will use different levels of formality.

The following material will provide you more information about document control:

- ISO 9001 – How to set up document approval/withdrawal within your QMS based on ISO 9001:2015 - https://advisera.com/9001academy/blog/2016/04/12/how-to-set-up-document-approvalwithdrawal-within-your-qms-based-on-iso-90012015/
- New approach to document and record control in ISO 9001:2015 - https://advisera.com/9001academy/blog/2015/06/30/new-approach-to-document-and-record-control-in-iso-90012015/
- free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- book – Managing ISO Documentation: A Plain English Guide - https://advisera.com/books/managing-iso-documentation-plain-english-guide/