Acceptable Exclusion

ISO 9001:2015 no longer uses the word “exclusion”. 

Does this mean that all clauses in the standard apply to an organization's quality management system (QMS)? No!

ISO 9001:2015 abandoned the word exclusion but introduced the word "applicability". Please check Annex A5 of ISO 9001:2015.

An organization can decide that a particular clause is not applicable if it is not relevant within its QMS scope. Please check slides 17 and 18 (one about tailoring the scope and the other about applicability) in this free webinar on demand - ISO 9001:2015 clause 4 (Context of the organization, interested parties and scope) –https://advisera.com/9001academy/webinar/iso-90012015-clause-4-context-of-the-organization-interested-parties-and-scope-free-webinar-on-demand/