ISO 9001 / Interested parties
"what is meant by interested parties? is it "stakeholders", or is it something else?"
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You can use “interested parties” or “stakeholders” interchangeably. More and more the success of organizations depends on investing, on satisfying more than just customers. Sometimes, it is relevant to work with clients' clients, or to work with influencers who act on clients, or to work with regulators who define the constraints of acting.
You can find more information about interested parties here:
- How to determine interested parties and their requirements according to ISO 9001:2015 - https://advisera.com/9001academy/blog/2015/11/10/how-to-determine-interested-parties-and-their-requirements-according-to-iso-90012015/
- Free webinar – ISO 9001:2015 clause 4 – Context of the organization, interested parties, and scope – https://advisera.com/9001academy/webinar/iso-90012015-clause-4-context-of-the-organization-interested-parties-and-scope-free-webinar-on-demand/
- Enroll for free course – ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- Book – Discover ISO 9001:2015 Through Practical Examples – https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Feb 17, 2020