BCP- IT Disaster recovery
Hi, I am looking for a tool to help map or link the upstream and downstream dependencies from a business process and systems perspective..can you help?
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For this mapping, I suggest you take a look at these templates (although they are related to ITIL, they can be applicable to ISO 27001 IT Disaster Recovery):
- Service Catalogue https://advisera.com/20000academy/documentation/service-catalogue/
- Configuration Management https://advisera.com/20000academy/documentation/cmdb/
The first can help you as a custodian of the information about all operational services.
The second can help you record all configuration item-related data.
These articles will provide you a further explanation about service catalog and configuration management:
- What is the relationship between Service Level Management and the Service Catalogue in ISO 20000? https://advisera.com/20000academy/blog/2016/04/12/what-is-the-relationship-between-service-level-management-and-the-service-catalogue-in-iso-20000/
- Knowing your herd – Service Asset and Configuration Management (SACM) https://advisera.com/20000academy/blog/2013/06/04/knowing-herd-service-asset-configuration-management-sacm/
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Jun 01, 2020