Guest user Created: May 29, 2019 Last commented: May 29, 2019

Corrective actions and corrections

I have a question about the procedure for corrective actions (paragraph 3.2 corrective actions). In sentence two in this paragraph you talk about the main differences between corrective actions and corrections. Why are you doing this? In my opinion this sentence is totally „out of the blue“ and doesn’t really fit in?! The DIN talks in chapter 10.1 only once about corrections (10.1; a); 1)). Is this the reason why this distinction is necessary? Beside the name of the chapter is „3.2 corrective actions“. Sentence one in this chapter totally makes sense to me but sentence two doesn’t. Beside, if I look at the form for corrective actions (where the procedure is reflected), it only talks about corrective actions.

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Rhand Leal May 29, 2019

Answer:

Since correction and corrective action have different focuses on what to solve this paragraph is necessary to avoid less instructed personnel on ISO standards to get confused. Since the template is fully editable, if you understand that for your organization this second paragraph is not needed, you can delete it (but we do n ot recommend this).

Regarding the form for corrective actions, ISO 27001 only requires the documentation of corrective actions, not corrections, so to avoid unnecessary effort this form does not cover corrections recording.

For further information, see: ISO 9001 – Difference between correction and corrective action https://advisera.com/9001academy/blog/2016/02/09/iso-9001-difference-between-correction-and-corrective-action/

Although it is an ISO 9001 article the same concept applies to ISO 27001.

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May 29, 2019

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