Guest user Created: Oct 31, 2018 Last commented: Oct 31, 2018

Filling template Key Contacts for Business Continuity

I have completed Appendix 5 – Key Contacts for Business Continuity and I noticed that there was a column for home address. I think that having everyone’s mobile number would be sufficient as I don’t think that people would want their home address included in the list. Is it necessary for ISO 22301 certification or can I remove the column?

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Rhand Leal Oct 31, 2018

Answer:

ISO 22301 only requires that contact information is available, so organizations can define which one they can include in the Key Contacts for Business Continuity. But you have to note that with less alternatives to contact personnel, more difficult may be to reach them in case of need.

This article will provide you further explanation about communication:
- Enabling communication during disruptive incidents according to ISO 22301 https://advisera.com/27001academy/blog/2016/12/19/enabling-communication-during-disruptive-incidents-according-to-iso-22301/

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Oct 31, 2018

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