Internal and external factors and risk based thinking

Examples of internal issues include: organizational structure, strategic direction, capabilities of employees, poor customer satisfaction, obsolete equipment, organizational culture, contractual agreements, loss of key personnel, etc

Examples of external issues can be: oil price changes, political stability, changes in trade agreements, changes in exchange rates, technology shifts, loss of main supplier, changes in laws and regulations, etc.

Examples of risks: Key supplier fails because it goes bankupt, limited raw materials available due to natural disaster, employee turnover is high, etc. 

The following material will provide you more information about the context of the organization and risk based thinking:

- How to identify the context of the organization in ISO 9001:2015: https://advisera.com/9001academy/knowledgebase/how-to-identify-the-context-of-the-organization-in-iso-90012015/                                                                                                                 - How to address risks and opportunities in ISO 9001 - https://advisera.com/9001academy/blog/2016/06/21/how-to-address-risks-and-opportunities-in-iso-9001/
- Please check this free webinar on demand - Free webinar – How to implement risk management in ISO 9001:2015 - https://advisera.com/9001academy/webinar/how-to-implement-risk-management-in-iso-90012015-free-webinar/
- Enroll for free course - ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/