ISO 9001 procedures for forwarding and organizational context

I want to ask about what procedures that i need for forwarding (logistic and transportation) should fill for the certification?

Answer:

ISO 9001:2015 does not require any procedure as mandatory. Please check clause 4.4.2, it is up to each organization to decide what procedures are needed based on complexity and competence of people, for example. 

and how about the organizational context?

Answer:

Again it is not mandatory. I, as a consultant recommend developing a procedure for the context, interested parties and risk.

You can find more information about mandatory documents below:

- List of mandatory documents required by ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/list-of-mandatory-documents-required-by-iso-90012015/
- Remember, procedures and processes are not the same thing - ISO 9001:2015 process vs. procedure – Some practical examples - https://advisera.com/9001academy/blog/2016/01/19/iso-90012015-process-vs-procedure-some-practical-examples/
- How to structure quality management system documentation - https://advisera.com/9001academy/knowledgebase/how-to-structure-quality-management-system-documentation/
- Free on-line training – ISO 9001:2015 Foundations: https://advisera.com/training/iso-9001-foundations-course/
- Book - Managing ISO Documentation: A Plain English Guide - https://advisera.com/books/managing-iso-documentation-plain-english-guide/