M & E and ISO 9001

2. In monitoring and evaluation we look at different aspect in terms of value for money, efficiency, relevance, effectiveness, impact and sustainability how can I relate all of these with ISO?

Answer 1
If you are mentioning changes between ISO 9001 versions from 2008 and 2015, there are some. ISO 9001:2015 has a higher emphasis in performance monitoring.

Answer 2
Consider what do you want from each process and from the whole quality management system. Monitoring and evaluation is about following and making decisions based on indicators. Those indicators can measure topics like value for money, efficiency, relevance, effectiveness, impact and sustainability. For example, in a manufacturing process, indicators about defects, productivity or costs are ways of monitoring efficiency and value for money. So, they can relate very well with ISO.

The following material will provide you information about monitoring and evaluation:
- Article – Infographic: ISO 9001:2015 vs. 2008 revision – What has changed? - https://advisera.com/9001academy/knowledgebase/infographic-iso-90012015-vs-2008-revision-what-has-changed/
- How to implement the Check phase (performance evaluation) in the QMS according to ISO 9001:2015 - https://advisera.com/9001academy/blog/2015/11/17/how-to-implement-the-check-phase-performance-evaluation-in-the-qms-according-to-iso-90012015/
- Free webinar on demand - Measurement, analysis, and improvement according to ISO 9001:2015 - https://advisera.com/9001academy/webinar/measurement-analysis-and-improvement-according-to-iso-9001-2015-free-webinar/
Free course - ISO 9001:2015 Internal Auditor Course - https://advisera.com/training/iso-9001-internal-auditor-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/