Management representative in ISO 9001:2015

Answer:

You are correct, the management representative is not mandatory anymore in the new version of the standard ISO 9001:2015. However, if your organization considers this position valuable and worthwhile you can still keep it.

These are usually the responsibilities of a management representative:
- Process maintenance of the QMS
- Reporting on the performance of the QMS
- Customer requirements promotion
- Liaison with external parties

The management representative should be the person within your company that best suits all the above job responsibilities ensuring that the implementation and maintenance of the quality management system becomes a success.

This materials can help you to better understand the role of the management representative:

- Article - What will be the destiny of the management representative in the new ISO 9001:2015: https://adv isera.com/9001academy/knowledgebase/what-will-be-the-destiny-of-the-management-representative-in-the-new-iso-90012015/
- Article - Choosing the best person for the job quality management representative: https://advisera.com/9001academy/blog/2014/06/03/choosing-best-person-job-quality-management-representative/
- Book - Discover ISO 9001:2015 through practical examples: https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
- ISO 9001:2015 Foundations Course: https://advisera.com/training/iso-9001-foundations-course/