Monitoring and Measurement Resources and service companies

Answer:
Section 7.1.5 is about monitoring and measurement resources. Resources is a key word, not necessarily equipment or instruments.

Another important point is Section 7.1.5 deals only with the monitoring and measurement features that are used to verify the conformity of the product or the service with the requirements. Not all monitoring and measurement operations performed on the product and/or service are effectively used to determine product conformity.

How does your organization ensure that the services provided are according to requirements? The monitoring and measurement resources can be, for example, samples or visual patterns.

That being said, it is not really unusual for service organizations to conclude that they do not have monitoring and measurement r esources and therefore consider this Section to be not applicable in their QMS.

The following material will provide you information about not applicable clauses:

- ISO 9001 – What is an acceptable exclusion in Clause 7 of ISO 9001? - https://advisera.com/9001academy/blog/2015/03/24/what-is-an-acceptable-exclusion-in-clause-7-of-iso-9001/
- What clauses can be excluded in ISO 9001:2015? - https://advisera.com/9001academy/blog/2015/07/07/what-clauses-can-be-excluded-in-iso-90012015/2015/
- free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/