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Personal medical record

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Guest user Created:   Sep 11, 2018 Last commented:   Sep 11, 2018

Personal medical record

I have requested my personal medical record more than a month ago from an NHS Trust hospital. Till today I haven’t received my medical records. I have also paid £50 access fee to release my documents. What rights can I exercise in this situation? Is it true the trust should release all my health records within 30 days of request?
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EU GDPR & ISO 27001 INTEGRATED DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

EU GDPR & ISO 27001 INTEGRATED DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

Expert
Andrei Hanganu Sep 11, 2018

Answer:

The organization, in this case NHS Trust Hospital, must act on the subject access request without undue delay and at the latest within one month of receipt. You should calculate the time limit from the day after the hospital received the request (whether the day after is a working day or not) until the corresponding calendar date in the next month.

The timeline for responding can be extended for two additional months if the request is complex or you have sent great number of requests to the hospital. If the hospital cannot respond within one month of receiving your request they should let you know and explain why the extension is necessary.

To learn more about your rights check out our webinar “Dat a Subject Rights under the EU GDPR” (https://advisera.com/eugdpracademy/webinar/data-subject-rights-under-the-eu-gdpr-free-webinar-on-demand/)

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