QMS in a town hall

No, it is not difficult to implement a quality management system in a town hall. The point is that one does not implement a quality management system generically to all activities of a town hall. One has to define the scope of activities to be included. For example, a town near where I live has the town hall certified with the following scope:

• Urban Solid Waste Collection;
• Management of the Eco-center and Transfer Station;
• Urban Hygiene and Cleaning;
• Maintenance of Green Spaces. 

The following material will provide you more information about ISO 9001:2015:

• Article - ISO 9001 – How to define the scope of the QMS according to ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/how-to-define-the-scope-of-the-qms-according-to-iso-90012015/
• Article – Six Key Benefits of ISO 9001 Implementation - https://advisera.com/9001academy/knowledgebase/six-key-benefits-of-iso-9001-implementation/
• Free webinar on demand - Overview of ISO 9001 implementation steps - https://advisera.com/9001academy/webinar/overview-of-iso-9001-implementation-steps-free-webinar-on-demand/
• Enroll for free course - ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
• Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/