I am struggling with the range of Quality Records. For example, can a website be a quality document for the purposes of marketing and communication?
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Let me use the following vocabulary:
A document sets direction into the future. For example, a work instruction communicates how something should be done;
A record is like a photograph, a proof that something happened
An organization can use a website, both to make documents available and to store records and allow easy retrievability. For example, information about specifications of a product or service on a website is a document.
Remember only documents and records relevant for the quality management system should be considered.
The following material will provide you more information about documentation:
- How to structure quality management system documentation - https://advisera.com/9001academy/knowledgebase/how-to-structure-quality-management-system-documentation/
- List of mandatory documents required by ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/list-of-mandatory-documents-required-by-iso-90012015/
- Free online training ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- Book - Managing ISO Documentation: A Plain English Guide - https://advisera.com/books/managing-iso-documentation-plain-english-guide/
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Mar 16, 2020