Roles and responsibilities

I need to know how to comply with this mandatory document, should I just create a document with all the roles related to the ISMS e.g. CISO and descript what is the role/responsibilities for him?

Answer: Included in the toolkit you bought there is the "List of Documents" file, which shows you which clauses of the standard are covered by which templates.

Regarding control A.7.1.2 (Terms and conditions of employment), the following templates cover this clause:
- Confidentiality Statement, located in folder 08 Annex A, sub folder A.7 Human resource security
- Statement of Acceptance of ISMS Documents, located in folder 08 Annex A, sub folder A.7 Human resource security
- Supplier Security Policy, located on folder 08 Annex A, sub folder A.15 Supplier relationships
- Security Clauses for Suppliers and Partners, located in folder 08 Annex A, sub folder A.15 Supplier relationships

Regarding control A.13.2.4 (Confidentiality or non disclosur e agreements), the following template covers this clause:
- Confidentiality Statement, located on folder 08 Annex A, sub folder A.7 Human resource security

If you find that these templates still do not cover your needs, you can schedule a meeting with one of our experts (this meeting is included in your toolkit) so he can help you to handle your situation. To schedule a meeting, please access this link: https://advisera.com/27001academy/consultation/