Using the risk approach to design control practices

Answer
Let us imagine that you observed the activities around the reception of customer goods to be stored in your warehouse. Let us suppose that you only noted the following activities:
Receive truck;
Check papers;
Determine storage location;
Unload truck;
Store goods;
Update inventory.

Now, you can apply the risk-based approach and think, with people that work on the process, what can go wrong in the process?

And you list things like:
Receiving goods not addressed to us;
Receiving goods (quantities and/or references) different from what is the cargo manifest;
Receiving goods with damaged or violated packaging;
…

Now, if you apply a risk evaluation you can classify risks as critical or not critical. If your organization considers any of the risks determined as critical, you should consider an action plan to handle those risks. One of the action plans can be checking quantities and references during unloading of the cargo and recording the result somewhere. Another action plan could be creating a set of pictures that will be used to classify a damaged or violated packaging as relevant, to be recorded and communicated immediately to the client.

Your organization will not use the products but will be responsible for their quantities and state while in your warehouse.

The following material will provide you information about the risk approach:
- Article - How to address risks and opportunities in ISO 9001 - https://advisera.com/9001academy/blog/2016/06/21/how-to-address-risks-and-opportunities-in-iso-9001/
- How to identify risk significance in ISO 9001:2015 - https://advisera.com/9001academy/blog/2019/01/14/how-to-identify-risk-significance-in-iso-90012015/
- How to identify risk controls in ISO 9001:2015 - https://advisera.com/9001academy/blog/2019/01/21/how-to-identify-risk-controls-in-iso-90012015/
- ISO 9001:2015 Risk Management Toolkit - https://advisera.com/9001academy/iso-90012015-risk-management-toolkit/
- Free course – ISO 9001 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/