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Management reviews (Option A)

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Sipho Created:   Dec 14, 2020 Last commented:   Dec 17, 2020

Management reviews (Option A)

Please can you help. I would like to know how can I address clause 8.9.2i, personnel feedback in particular. 

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ISO 17025 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 17025 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Tracey Evans Dec 15, 2020

The intention is that management make sure they are involving personnel and engaging with them regarding all aspects of the management system. This feedback is to be encouraged in the context of ISO 17025 accreditation and to  assist the Laboratory and personnel to evaluate the effectiveness of the system, meet objectives and drive improvement, for their benefit. The type of feedback, or rather input, you would typically look for will relate to any risks / challenges, opportunities and suggestions for improvement. Include topics such as new objectives, risks to impartiality, training needs, suggestions or requirements for allocation of existing resources or need for new resources. I suggest you engage and chat with personnel over a period of time before management review; and gather feedback via discussion and / or or perhaps via email.

Have a look at the preview of the  ISO 17025 document template: Management Review Procedure at https://advisera.com/17025academy/documentation/management-review-procedure/

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Sipho Dec 17, 2020

Morning Tracy, thank you very much.

Sipho
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