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Organizational knowledge - Clause 7.1.6 of ISO 9001:2015

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Guest user Created:   Sep 20, 2017 Last commented:   Sep 20, 2017

Organizational knowledge - Clause 7.1.6 of ISO 9001:2015

 I'd like to understand how I can solve the clause 7.1.6 of the new ISO 9001:2015. Is it possible to have an example?
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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Carlos Pereira da Cruz Sep 20, 2017

Answer:

Clause 7.1.6 of ISO 9001:2015 basically has two parts. The first one is about the knowledge necessary for the operation of processes and to get conforming products and services. For each process ask yourself what kind of knowledge each participant in a process need to perform proficiently each activity and to make good decisions.

The second part is about new knowledge to address changing needs and developments in know-how or market conditions, for example. Is like defining a radar of knowledge to watch and monitor in order to discover the new.

• article - How to manage knowledge of the organization according to ISO 9001
• - https://advisera.com/9001academy/blog/2016/08/30/how-to-manage-knowledge-of-the-organization-according-to-the-iso9001/
• - free online training ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/

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Sep 20, 2017

Sep 20, 2017

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