Maintaining organizational knowledge

Answer:

The way of maintaining the knowledge depends on the way how the knowledge is stored. The purpose of this clause is to ensure the knowledge is up to date. So, in order to maintain the knowledge, you need to identify it first, and it can be in form of work instructions, procedures, etc, and then you need to define how you should keep it up to date and available to the relevant people.

For more information, see: How to manage knowledge of the organization according to ISO 9001 https://advisera.com/9001academy/blog/2016/08/30/how-to-manage-knowledge-of-the-organization-according-to-the-iso9001/

These materials will also help you regarding organizational knowledge:
- Book DISCOVER ISO 9001:2015 THROUGH PRACTICAL EXAMPLES https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
- Free online training ISO 9001:201 5 Foundations Course https://advisera.com/training/iso-9001-foundations-course/
- Conformio (online tool for ISO 9001) https://advisera.com/conformio/