What are quality management procedures?

Answer:

When your organization develop a quality management system it may find useful or needed to develop procedures. Procedures act as a kind of internal standards of practice, they are documents that answer to questions like who does what and when. When an organization requires more detailed information like how to do it, normally, that kind of document receives the name of work instruction.

So, when an organization decides to have a procedure about Purchasing or Planning, that document describes who purchases what, with what kind of practices and following what flow of activities.

The following material will provide you information about procedures and other documents:

- ISO 9001 – How to structure quality management system documentation - https://advisera.com/9001academy/knowledgebase/how-to-structure-quality-management-system-documentation/
- 7 steps in writing QMS policies and procedures for ISO 9001 - https://advisera.com/9001academy/blog/2015/03/10/7-steps-in-writing-qms-policies-and-procedures-for-iso-9001/
- free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/