Assign topic to the user
Answer:
You have a QMS with:
* overall desired results (quality objectives); and
* a set of processes (each process with one or more performance indicators).
So, an organization can develop a QMS monitoring tool based on a scorecard with those topics:
* what to measure;
* target;
* current performance;
* monitoring frequency.
The following material will provide you more information about QMS monitoring:
- Article – Monitoring and Measurement: The basis for evidence-based decisions - https://advisera.com/9001academy/blog/2020/09/21/how-to-perform-monitoring-and-measurement-according-to-iso-9001/
- Free course – ISO 9001:2015 Internal Auditor Course - https://advisera.com/training/iso-9001-internal-auditor-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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May 29, 2019