Process, procedures and documentation
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Let us start by the second question about the difference between processes and procedures. A process is a set of activities taken in order to achieve a particular end. A documented procedure is a written description about how to perform certain activity or activities. So, process and procedure are two different things. About the first question the answer is yes. One can document a 9001 process in a procedure but remember a process is much more than a procedure.
The following material will provide you information the process approach:
- ISO 9001 – ISO 9001: The importance of the process approach - https://advisera.com/9001academy/blog/2015/12/01/iso-9001-the-importance-of-the-process-approach/
- Free webinar on demand - The Process Approach - What it is, why it is important, and how to do it - https://advisera.com/9001academy/webinar/iso-9001-process-approach-free-webinar-on-demand/
- Free course - ISO 90 01:2015 Internal Auditor Course - https://advisera.com/training/iso-9001-internal-auditor-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Jun 20, 2019