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Continual improvement effectiveness

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Guest user Created:   Oct 09, 2018 Last commented:   Oct 09, 2018

Continual improvement effectiveness

We were recently audited for stage 1 audit for AS9100 Rev D and the auditor made a point regarding clause 10.3 - Continual Improvement.
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AS9100 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

AS9100 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Mark Hammar Oct 09, 2018

How can continual improvement be measured effectively and are there any templates in pdf or word format that I can fill out?
We are not using DOE, SPC or capability studies since its an assembly set up where we procure parts from our suppliers and simply assemble in house.

Answer:
This is an interesting question as clause 10.3 – Continual Improvement has no requirement for documented information. There are many ways to know if your continual improvements are working, and this is often using your key performance indicators (KPIs) which your improvement activities are trying to make better. I think the best way to answer this question is like this:
1) What improvements have we been doing (remember your quality objectives are improvement objectives)
2) What were we trying to improve with these (KPIs, etc.)
3) How do we know that the improvement worked?
The answer to this is how you know that your c ontinual improvements were effective. This is what you can respond to your auditor when they ask about continual improvement effectiveness.
For more information on continual improvement see this blog article: https://advisera.com/9100academy/knowledgebase/corrective-actions-vs-continual-improvement-in-as9100/

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Oct 09, 2018

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