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AS9100D Sections 9 and 10

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Guest user Created:   Mar 23, 2020 Last commented:   Mar 24, 2020

AS9100D Sections 9 and 10

Hi,

I am working in a company that design and produce electromechanical systems. We are trying to define our processes. My question is about identifying/choosing process. Especially it is about AS9100 sections 9 and 10. Based on the process approach, does it make sense to define measurement improvement studies (meaning that AS9100 sections 9 and10) as a process? Why?

Thanks in advance.

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Step-by-step implementation for smaller companies.

AS9100 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Mark Hammar Mar 24, 2020

When the standard is asking you to use the process approach, they are not saying that each clause will comprise a process. A process is anything that you do that takes inputs, does something to them, and creates outputs (see the AS9100 introduction section 0.3). This means that you need to identify all of the processes you do (and you will find that everything you do is a process) to create your products and services, and how these interact (as per clause 4.4).

So, you will need to identify processes such as contract review, design, purchasing, etc. as your processes and see what the requirements of those processes are to meet AS9100, customer requirements, legal requirements, and your own internal requirements. These processes interact and make up your QMS.

As for AS9100 sections 9 & 10, companies will very often have processes that align with these sub-clauses; for instance, internal audit is a process, management review is a process, corrective action is a process, and improvement activities is a process. Monitoring and measurement may not be a process in and of itself, but all processes will need monitoring and measurement, and your company may also have some key performance indicators (KPIs) that management uses to know the QMS is working well.

 

Since the process approach comes from the ISO 9001 management principles, you can get more information in this article from 9001Academy: ISO 9001: The importance of the process approach, https://advisera.com/9001academy/blog/2015/12/01/iso-9001-the-importance-of-the-process-approach/

You may also want to check out this 9001Academy webinar: The Process Approach - What it is, why it is important, and how to do it, https://advisera.com/9001academy/webinar/iso-9001-process-approach-free-webinar-on-demand/

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