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Records in Service Desk tools

EU GDPR
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Guest user Created:   Jul 23, 2019 Last commented:   Jul 23, 2019

Records in Service Desk tools

EU GDPR
Why we shouldn't delete records in service desk tools like an incident/SR,ETC?
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EU GDPR DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

EU GDPR DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.
Expert
Andrei Hanganu Jul 23, 2019

Answer:

Some records may be needed to be retained for longer if the processing is necessary for the establishment, exercise or defense of legal claims.

If you want to find out more about retention periods check out this free EU GDPR Foundations Course (https://advisera.com/training/eu-gdpr-foundations-course//).

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Jul 23, 2019

Jul 23, 2019

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