Expert Advice Community

Guest

Records in Service Desk tools

  Quote
Guest
Guest user Created:   Jul 23, 2019 Last commented:   Jul 23, 2019

Records in Service Desk tools

Why we shouldn't delete records in service desk tools like an incident/SR,ETC?
0 0

Assign topic to the user

EU GDPR DATA PROTECTION OFFICER ONLINE COURSE

Become a certified Data Protection Officer according to GDPR.

EU GDPR DATA PROTECTION OFFICER ONLINE COURSE

Become a certified Data Protection Officer according to GDPR.

Expert
Andrei Hanganu Jul 23, 2019

Answer:

Some records may be needed to be retained for longer if the processing is necessary for the establishment, exercise or defense of legal claims.

If you want to find out more about retention periods check out this free EU GDPR Foundations Course (https://training.advisera.com/se/eu-gdpr-foundations-course//).
Quote
0 0

Comment as guest or Sign in

HTML tags are not allowed

Jul 23, 2019

Jul 23, 2019

Suggested Topics