ISO 9001 application in Information technology
Explain the standard application of ISO 9001 in information technology
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Currently I’m working with an Information Technology company. Let me explain the core of the quality management system:
Main processes, main sets of activities:
- Develop service (development of an application from scratch, development of new modules for current applications, development of new attributes for current applications)
- Promote the organization
- Promote service (commercial activities)
- Implement service (implement the application at customer facilities, customize application, train users, monitor initial operation, make corrections)
- Support the operation (local or remote client support during use of the application by customers)
- Acquire resources (buying know-how, buying materials and components)
Comparing with ISO 9001:2015 clauses we have:
- 8.3
- 8.2
- 8.2
- 8.5; 8.6 and 8.7
- 8.5; 8.6 and 8.7
- 8.4; 8.6 and 8.7
Please check this article about the main steps to implement a QMS according to ISO 9001:2015 requirements - Checklist of ISO 9001 implementation & certification steps - https://advisera.com/9001academy/knowledgebase/checklist-of-iso-9001-implementation-certification-steps/ - step 3 is where you define the borders of the QMS
- The following material will provide you information about implementation:
- ISO 9001 – ISO 9001: The importance of the process approach - https://advisera.com/9001academy/blog/2015/12/01/iso-9001-the-importance-of-the-process-approach/ - Free webinar on demand - Overview of ISO 9001 implementation steps - https://advisera.com/9001academy/webinar/overview-of-iso-9001-implementation-steps-free-webinar-on-demand/
- Enroll for free course - ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Mar 18, 2020