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ISO 9001 application in Information technology

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Guest user Created:   Mar 18, 2020 Last commented:   Mar 18, 2020

ISO 9001 application in Information technology

Explain the standard application of ISO 9001 in information technology

 
 

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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Carlos Pereira da Cruz Mar 18, 2020

Currently I’m working with an Information Technology company. Let me explain the core of the quality management system:

Main processes, main sets of activities:

  1. Develop service (development of an application from scratch, development of new modules for current applications, development of new attributes for current applications)
  2. Promote the organization
  3. Promote service (commercial activities)
  4. Implement service (implement the application at customer facilities, customize application, train users, monitor initial operation, make corrections)
  5. Support the operation (local or remote client support during use of the application by customers)
  6. Acquire resources (buying know-how, buying materials and components) 

Comparing with ISO 9001:2015 clauses we have:

  1. 8.3
  2. 8.2
  3. 8.2
  4. 8.5; 8.6 and 8.7
  5. 8.5; 8.6 and 8.7
  6. 8.4; 8.6 and 8.7

Please check this article about the main steps to implement a QMS according to ISO 9001:2015 requirements - Checklist of ISO 9001 implementation & certification steps - https://advisera.com/9001academy/knowledgebase/checklist-of-iso-9001-implementation-certification-steps/ - step 3 is where you define the borders of the QMS

 

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Mar 18, 2020

Mar 18, 2020