Answer:
I suppose that your question is related to the internal audit. In relation with the internal audit (section 9.2 of ISO 27001:2013), the standard says: “The organization shall conduct internal audits at planned intervals….”, so you can perform the internal audit as you want, for example once a year.
There is no global accepted way, but my recommendation is that sections 4 to 10 of ISO 27001:2013 should be reviewed in each internal audit, and all security controls can be reviewed in the life cycle of the certificate (3 years), although you can also review all security controls each year (if you have budget and time the best way for me is to audit everything each year).
For the review of the security controls each company have an own method, but one example can be: first year A.5 Information Secur ity Policies, A.6 Organization of information security, A.7 Human resource security, A.8 Asset management and A.15 Supplier relationships (generally not directly related to IT), second year A.12 Operations security, A.13 Communications security, A.16 Information security incident management and A.17 Information security aspects of business continuity management and third year (A.9 Access control, A.10 Cryptography, A.11 Physical and environmental security, A.14 System acquisition, development and maintenance and A.18 Compliance).
Answer:
There are many common points between SOC II and ISO 27001:2013: risk management, internal audit, business continuity, access control, etc. If you want to know details about the similarities about both standards, and what resources can be shared, you can see the document “Trust Services Map to ISO 27001” from the official site of American Institute of CPAs (you can find the link at the end of the page) : https://www.aicpa.org/interestareas/frc/assuranceadvisoryservices/soc2additionalsubjectmatter.html
So, from my point of view, and in accordance with the document of American Institute of CPAs, ISO 27001:2013 can help you to pass the SOC audit in a successfully way.
Maybe can be interesting for you our toolkit, which includes all necessary documents for the implementation of ISO 27001 (most of them can help you with SOC). You can download a free version here (you need to click on “DO WNLOAD FREE TOOLKIT DEMO") “ISO 27001 Documentation Toolkit” : https://advisera.com/27001academy/iso-27001-documentation-toolkit/
I agree with you that asset identification in larger companies is a complex process that includes lots of preparation like gathering the lists of assets from various sources (e.g. accounting, legal, human resources, etc.).
However, in smaller companies it is often enough to interview the employees simply by asking them to list all the assets they use - e.g. what do they have on their desk and in file cabinets, which software and information do they have the access to through their computer, which equipment they use, etc.
The easiest way to document the measurement is to define the information security objectives for each control (or group of controls) through the Statement of Applicability, and then regularly review if those objectives are achieved - this can be done through the Management meeting minutes, and no other documents are needed. For a smaller company, this approach is the best because it doesn't require too many documents.
Answer:
Yes, sure. It is easy to implement ISO 27001 from ISO 9001, because there are many points in common (Document management, Internal Audit, Corrective actions, Human Resources management, Management review, etc). For more information, please read this article “Using ISO 9001 for implementing ISO 27001” : https://advisera.com/27001academy/blog/2010/03/08/using-iso-9001-for-implementing-iso-27001/
Answer:
I suppose that you mean “data center”, and yes, the best ISO standard for cabling is ISO/IEC 24764, you can download it from the official site of iso.org: https://www.iso.org/standard/43520.html
Another international standard related to cabling is TIA-942, although it is not a ISO standard.
Regarding overhead or underground, both methods have advantages and disadvantages, and a study is necessary to know what is the best in each case (for example, keep in mind that if the refrigeration system is underground, can be better to cabling overhead).
Anyway, remember that ISO 27001 can also help you, because there are controls related to management of physical and environmental security (for example control A.11.2.3 is about cabling security), and there are many companies that have decided to certify with ISO 27001 their data centers. This article can be interesting for you “ISO 270 01 Case study for data centers: An interview Goran Djoreski” : https://advisera.com/27001academy/blog/2013/10/29/iso-27001-case-study-for-data-centers-an-interview-with-goran-djoreski/
Answer:
ITIL certification exists only for individuals but not for organizations/companies. So, from the company point of view – only ISO 20000 certification can be granted.
Answer:
Yes, it's worth to go for ISO 20000 Foundation certification. It will give you thorough overview of the standard requirements, as well as what do you need to implement to achieve ISO 20000 certification for your organization.
Answer:
You noticed correct - high pressure (including a lot of buzz and mess inside the incident management team are example of disadvantages. The other, what I can think of, are:
- misuse - when there is no right definition of what major incident is - there is a danger in misusing incident categorization as major incident in order to get more attention, resources and quicker resolution
- costs - resolving major incidents will require recruiting of best people you can find. Sometimes external ones. And such resources are expensive. More incidents categorized as "major" - more money spent.
- time factor - major incident gets (usually)highest priority, so all other activities are paused until major incident is resolved.
But, please don't take disadvantages as stopper for major incident process implementation. Such process has to exist, just be aware that there are side-effects.
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