The foundation course will give you a good basis for understanding the ISO 27001 requirements and how to fulfill them, but to increase the chances of success, I'd recommend you to add competencies related to project management, so you can manage the requirements, deadlines, activities, costs, and personnel involved in the implementation.
By learning about security standards/certification, service management professional can benefit from a better understanding of information security clauses included in service level agreements (which are increasing with the increase on privacy protection laws and customer awareness on the matter), and how to fulfill them in a better cost-effective way, while avoiding problems related to non compliance and regulations/laws breaches.
In fact, the information security strategy must be a part of the efforts to achieve business objectives and organizational strategies. For example, for the business objective of increase revenues, a business strategy may be to increase revenues through e-commerce, and an information security strategy may be to adopt a more robust platform to support the increase in the access and transactions and reduce unplanned downtime, or to decrease the number of data leakages, which directly supports an increase in trust in the organization. By implementing these information security strategies probably the strategic business objective may also be achieved.
An ISMS can help identify information security requirements that must be considered on the ERP Internal Projects to better protect information and the ERP performance, such as which controls to implement, and how to test them.
Answer: Some interesting KPIs for ISO 27001 are:
- Percent of business initiatives supported by the ISMS
- Incident resolution time
- Percent of controls assessment performed
- Number of improvement initiatives
2) what are the main structural causes of non-compliance during audits for ISO27001?
Answer: Generally, non conformities are related to mandatory requirements of the standard not being fulfilled, people not knowing something, either because they are not aware about the issue, or because they do not know how to do it, and the lack of evidences that an action was performed or a result was achieved.
This article will provide you more information regarding non conformities:
- Major vs. minor nonconformitie s in the certification audit https://advisera.com/27001academy/blog/2014/06/02/major-vs-minor-nonconformities-in-the-certification-audit/
3) What are, among the documented mandated information, those that really allow to demonstrate full awareness of the importance of adopting ISO 27001 best practices?
Answer: The main documents that give awareness of the importance of adopting ISO 27001 best practices are the Information security policy and objectives (covering clauses 5.2 and 6.2) and the Records of training, skills, experience and qualifications (covering clause 7.2).
Answer:
I don’t have any examples for risks and opportunities in the line of paint industries. If I was working with you I would follow two approaches about determining risks and opportunities: what overall objectives does your organization want to meet with a quality management system? Then, list the relevant topics that can help or hinder the possibilities of meeting them; and repeat the same exercise for your organization’s processes. Each process has a purpose, has a mission, what can help or hinder meeting those demands?
The following material will provide you information about implementing the risk based approach:
Answer:
Unfortunately, as there are so many different government regulators around the world it would be extremely difficult for us to have a listing that is applicable for any specific company or area. I would suggest two possible places to look for information; with your customers as they would likely have the same regulators, or with your certification body as they will have experience in your geographical area.
If you have not yet chosen your certification body I suggest looking at this whitepaper from ISO 9001 which includes some relevant “Questions to ask your certification body” to ensure you get the best value: https://info.advisera.com/9001academy/free-download/list-of-questions-to-ask-an-iso-9001-certification-body