Answer: Each toolkit includes a List of Documents file that maps each template to the requirements it covers. In the web page of each toolkit you can access its respective list of documents file, so you can identify the toolkit content and the requirements covered.
Answer: ISO 27001 does not require a document to cover clause 4.1, so to avoid unnecessary administrative effort there is no template for cover this clause in the toolkit.
2 - How can you best describe our organization’s risk appetite?
Answer: The risk appetite is the organization willingness to take risks, and accept some degree of impact. The risk appetite can be related, among other things, to organizational culture, top management mindset, the desired business outcomes, and the impacts related to disruptive incidents it considers acceptable to take.
3 - How can you best describe the links between the business continuity policy and the organization’s objectives and other policies, including our risk management strategy?
Answer: The organization's objectives are the base for the business continuity policy, the other policies, and the risk management strategy.
Based on the organization's objectives the policies must be developed to ensure they can be achieved (in respect to the business continuity policy, the objectives will help drive the processes and resources to be implemented to ensure the continuity of activities that are related to the objectives). Regarding risk management, the organization's objectives will help the identification of the most relevant risks and how they should be treated.
4 - How can you best describe the potential impact related to a disruptive incident with services, products, etc.
Answer: The best way to describe the impacts of disruptive incidents to the business is by performing a Business Impact Analysis, which will help you identify and demonstrate how business is impacted through time if a disruptive incident occurs.
However, there are certain areas where you would need to turn to local laws, for example in terms of retention periods there are maybe some specific requirements that will require you to keep certain record that may contain personal data for a specific period of time. For example, CCTV footage can be kept no longer than 30 days in certain jurisdiction such as Romania, Poland and Greece. So, my advice is once you have established your Data Retention Schedule to cross check with the local legal requirements.
Another aspect that may differ relates to Labor Law, in certain jurisdiction such as Germany certain processing activities involving employees personal data need to be brought to the at tention of the Work Counsels/Workers Union.
Also, keep an eye on local EU GDPR implementation acts that can add some local flavors to certain topics.
If your suppliers are within EU/EEA there is no need for any safeguards regarding transfers so, no Data Transfer Agreement is needed between controllers and processor that are in the EU/EEA.
However, the Data Processing Agreement which is the legal binding document establishing the obligations of the processors may need to be changed as there are certain requirements that are new and not covered by the current Data Protection Directive. In terms of processor obligations you might find useful the following article on our website : “EU GDPR Controller vs. Processor – What are the differences” https://advisera.com/eugd pracademy/knowledgebase/eu-gdpr-controller-vs-processor-what-are-the-differences/.
Respuesta: Ambas opciones son posibles, es decir, un grupo empresarial puede certificarse en ISO 27001, o cada compañía del grupo también puede certificarse en ISO 27001. Pero, si quieres obtener los beneficios del estándar a nivel de grupo, la primera opción sería la más recomendable.
It is not normal to consider competitors as interested party of an organization. I would consider competitors as interested parties if, for example, they could be partners in research and development, or in the introduction of sectorial practices, or if they could be subcontracted for certain processes.
The following material will provide you information about interested parties:
Answer: Please consider the information in the white paper. Current version of ISO 27001 do not require a documented procedure for control of documents and records. Regarding the differences between the templates and the information on the video tutorials we will verify this situation.
ITSM and Business Continuity competencies
Answer: Considering ISO standards, for ITSM I recommend you the Lead Auditor course for ISO 20000, and for Business continuity I recommend the ISO 22301 Lead Auditor course. For ITSM an alternative source of qualification are ITIL courses.