Awareness in IMS

1. How should top management promote the use of process approach and risk based thinking?
2. How should the organization’s communication process enable people doing work under the organization’s control to contribute to the IMS and its continual improvement?

Answer:

1. Showing the importance of their involvement in the implementation project and using of process approach and risk based thinking, as well as ensuring that all employees at a lower level have a channel where they can feed their opinions upwards for consideration by the management team.

To learn more about risk-based thinking you can see this article - Risk- based thinking replacing preventive action in ISO 9001:2015: https://advisera.com/9001academy/knowledgebase/risk-based-thinking-replacing-preventive-action-in-iso-90012015-the-benefits/

For more information about process approach in IMS, see these articles:
- ISO 9001: the importance of the process approach: https://advis era.com/9001academy/blog/2015/12/01/iso-9001-the-importance-of-the-process-approach/
- Application of the process aproach in ISO 14001 implementation: https://advisera.com/14001academy/blog/2017/01/30/application-of-the-process-approach-in-iso-14001-implementation/

2. You can organize an awareness session with the employees of your organization explaining the benefits and myths of implementing IMS and the importance of their involvement in the project.

You can download these presentations to help you with preparing the awareness sessions:
- Why ISO 9001:2015: Awareness presentation: https://info.advisera.com/9001academy/free-download/why-iso-9001-2015-awareness-presentation
- Why ISO 14001:2015: Awareness presentation: https://info.advisera.com/14001academy/free-download/why-iso-14001-awareness-presentation

To learn more about awareness in IMS, see these articles:
- How to ensure competence and awareness in ISO 9001: 2015: https://advisera.com/9001academy/knowledgebase/how-to-ensure-competence-and-awareness-in-iso-90012015/
- ISO 14001 competence, training and awareness: Why are they important for your EMS? https://advisera.com/14001academy/blog/2014/11/26/iso-14001-competence-training-awareness-important-ems/