Save 20% on accredited ISO 27001 course exams.
Limited-time offer – ends February 29, 2024
Use promo code:
EXAM20

Expert Advice Community

Guest

Best method of internal audit checklist

  Quote
Guest
Guest user Created:   Aug 01, 2022 Last commented:   Aug 03, 2022

Best method of internal audit checklist

I have question concerning creating the best method of internal audit checklist. Is it open or close ended question given that your sample in advisera.com used was close ended question while your modules addressed using open ended questions.

0 0

Assign topic to the user

ISO 27001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 27001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

Expert
Rhand Leal Aug 01, 2022

Please note that the “best method” will depend on your purpose.

In case you want to know if specific evidence exists, or if specific tasks were performed, then a close-ended question (i.e., with a yes/no answer) is the best approach (like the ones in the Internal audit checklist sample).

On the other hand, if you want to assess if someone knows how to perform an activity, or his/her understanding of something, then an open-ended question is better because this approach makes the person elaborates an answer.

Quote
0 0
Guest
ABDULKAREEM Aug 02, 2022

WHEN USING A PROCESS BASED APPROACH WHICH METHOD IS EXPECTED TO BE USED ?

Quote
0 0
Expert
Rhand Leal Aug 03, 2022

I’m assuming that your question is about which method to use (opened/closed question) when using a process-based approach for the audit.

Considering that, the method will depend on your objective:

  • If you want to find out documents/records related to the process, the closed question method is more appropriated
  • If you want to find out people’s understanding of the process, the opened question method is more appropriated

In a process-based approach to elaborate an audit checklist the questions should cover the process’s elements:

  • Customers: the entities which receive/use the outputs (e.g., customers, other departments/processes, etc.). For this element either closed or opened questions can be used, depending upon what you want to verify.
  • Outputs: what the process is intended to deliver (e.g., information, a product, a service, etc.). For this element either closed or opened questions can be used, depending upon what you want to verify.  
  • Tasks: what needs to be done, by whom, how, when. For this element, open questions are more useful.
  • Inputs and resources: the material that is needed to produce the outputs (e.g., raw material, specifications, manuals, policies, procedures, etc.) and required infrastructure (e.g., equipment, competencies, facilities, etc.). For this element either closed or opened questions can be used, depending upon what you want to verify.  
  • Suppliers: the entities that supply the inputs and resources (manufacturers, other departments/processes, etc.). For this element either closed or opened questions can be used, depending upon what you want to verify.  
Quote
0 0

Comment as guest or Sign in

HTML tags are not allowed

Aug 01, 2022

Aug 03, 2022