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BIA questions

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Guest user Created:   Jul 18, 2019 Last commented:   Jul 18, 2019

BIA questions

I was going through with the implementation team on some of the templates which we have purchased under the toolkit, one of which is the BIA questionnaires. We would like to know if you have a list of definition to the questions in the BIA template. We would want to have a common understanding to each of the questions. Examples those below shown below.
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ISO 27001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 27001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Rhand Leal Jul 18, 2019

Loss of the organization's reputation on the market:
Clients' reactions:
Impact on other activities of the organization:
Impacts on health and safety of personnel; environmental impacts:
Legal penalties:
Contractual penalties:
Loss of revenue from potential clients:
Loss of revenue from existing clients:
Additional expenses (repairs, maintenance, etc.)

Answer:

Unfortunately there are no standard definitions for these questions, because the answers are subjective, associated to organizational context, the scope of the BIA, and the perception of the people.

Some examples may be:

Loss of the organization's reputation on the market: stock drop, loss of market share
Clients' reactions: frustration, bad propaganda
Impact on other activities of the organization: decreased productivity
Impacts on health and safety of personnel; environmental impacts: injuries, loss of wild life
Legal penalties: fines, prison
Contractual penalties: fines
Loss of revenue from potential clients: cost of opportunity
Loss of revenue from existing clients: cancellation of orders
Additional expenses (repairs, maintenance, etc.)

Included in your toolkit you have access to a video tutorial that can help you perform the BIA.
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anthony_yeo Jul 18, 2019
Thanks, but besides the examples that I have provided above, what about the rest of the questions in the BIA template? Basically, the concern is each of the action owners who are required to fill up the template may have a different perceptions from the questions and may provide different answers. While I understand we can set an expectation and define something from your reply, it would be good there could be a form of standards.
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anthony_yeo Jul 18, 2019
Hi Rhand, perhaps let me rephrase the question. Given that there are a numbers of questions in the template, it may be good to provide an explanation to each of the question or each cell that need to be filled up. Take for an example; under Section 4, what are the differences between legal and contractual penalties? So on and so forth. Hopefully, with the explanation in each cell, the person filling up the answers, would likely to understand the requirement on what to fill up.
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Rhand Leal Jul 20, 2019
Answer:

First of all thanks for this feedback.

Legal penalties refer to penalties related to laws and regulations defined by governments, while contractual penalties refer to penalties related to contracts and service agreements established between the organization and customers, organization and suppliers, or organization and partners or other third parties.

If you have other explanation you need about specific questions on BIA questionnaire, could you please send it to us, so we can have a better understanding on which details we must provide?
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