My plant has an open but 100% resolved NC due to poor performance with GM. They are scheduled to have the special audit in September to close the NC but meanwhile, the performance with the customer has been degraded instead of improving. Due to the increased number of complaints, they will still stay Red with GM until at least January 2021.
The question is:
1. What is the chance to avoid the de-certification process?
2. Can we present a newer plan approved by GM and the NC be carried over and be reviewed during a future special audit?
Thank you very much.