Hi, can you help me with closing this NC? We manufacture soap and sanitiser the NC from auditors is as follows: There are no defined work parameters for production especially considering the fact that some chemicals used are hazardous in nature e.g isopropyl alcohol, hydrogen peroxide ammonium-and volatile. If you can give example sample, it would great.
It is very difficult to help you close this NC when we don’t know what is/are the root cause(s). Have you determined the environmental aspects and impacts associated with the manufacturing process? If not, you have to. If yes, have you determined the situations associated with potential accidents and emergencies? If you don't have to. If yes, what failed? Did you misjudge the seriousness potential of these situations? Have you not developed the means and practices of prevention and response? For each step of the manufacturing process, think about:
what can go wrong?
what can we control or watch to avoid or minimize the possibility of going wrong?
what practices should you adopt to avoid or minimize the possibility of going wrong?
what training and awareness should you give to avoid or minimize the possibility of going wrong?
what means of response should you have to respond if despite everything, the accident or emergency situation occurs?
what simulations should you try to prepare people and evaluate means of response?