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Collecting consent

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Guest user Created:   Apr 23, 2018 Last commented:   Apr 23, 2018

Collecting consent

We operate a call center. My GDPR consultant said I can state intention and collect consent via the same method (phone) that the PII was collected. This test questions disagrees?
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EU GDPR DATA SUBJECT CONSENT FORM

Form for obtaining consent from the data subjects.

EU GDPR DATA SUBJECT CONSENT FORM

Form for obtaining consent from the data subjects.

Expert
Andrei Hanganu Apr 23, 2018

Answer:

It really does not matter how consent collected as long as the consent is a freely given, specific, informed and unambiguous indication of the

individual’s wishes. You must ensure you keep records so you can demonstrate that consent has been given by the relevant individual. If you want to collect it via telephone you need to record the conversation as well.

If you want to find out more about consent you can check out our webinar “How to handle consents under GDPR” https://advisera.com/eugdpracademy/webinar/how-to-handle-consents-under-gdpr-free-webinar-on-demand/
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Apr 23, 2018

Apr 23, 2018

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