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Competitor as an interested party

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Guest user Created:   May 24, 2017 Last commented:   May 24, 2017

Competitor as an interested party

Can competitor be an interested party?
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ISO 9001 LIST OF INTERESTED PARTIES

List of interested parties and their needs and expectations.

ISO 9001 LIST OF INTERESTED PARTIES

List of interested parties and their needs and expectations.

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Strahinja Stojanovic May 24, 2017

Answer:

Competitor can't be considered as an interested party because his interests are colliding with the interests of the organization. For example, Competitors are interested in gaining bigger part of the market so they would like the organization to provide low quality products by higher price and this is definitely not the kind of need and expectation you want to meet.

For more information about identification of interested parties, see: How to determine interested parties and their requirements according to ISO 9001:2015 https://advisera.com/9001academy/blog/2015/11/10/how-to-determine-interested-parties-and-their-requirements-according-to-iso-90012015/
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May 24, 2017

May 24, 2017

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