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Conducting data analysis according to ISO 9001

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Guest user Created:   Sep 05, 2016 Last commented:   Sep 05, 2016

Conducting data analysis according to ISO 9001

How do you carry out data analysis is excise department and also for MR?
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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Strahinja Stojanovic Sep 05, 2016

Answer:

Data analysis is carried out for the entire QMS. You need to collect information from various processes in order to conduct the analysis. The purpose of the analysis is to make conclusions regarding following topics:
- Conformity of products and services - Use information from the record arising from Procedure for Nonconformities and Corrective Actions and Procedures for Design and Development.
- Degree of customer satisfaction - Use data from records arising from Procedure for measuring customer satisfaction.
- Performance and effectiveness of the QMS - Use information from the records arising from the Matrix of Key Performance Indicators.
- Effectiveness of actions taken to address risks and opportunities - analyse plans for addressing risks and opportunities and determine to what extent they have been accomplished.
- External providers - Use information from the records that result from the procedure for purchasing and evaluation of suppliers.

As you c an see, the data needed for each part of data analysis will be collected from the different process, and according to this, the process needs to produce information needed for the analysis.

During the management review, he top management will examine the data analysis report instead of going into too many details. The main puprose of the data analysis report is to provide processed information suitable for management review.

For more information, see: Analysis of data obtained from Monitoring and Measurement https://advisera.com/9001academy/blog/2014/04/22/analysis-data-obtained-monitoring-measurement/
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