Hi, could you please give me your point of view if and how we should consider the Covid-pandemic as an external issue to the organization?
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An external issue is anything outside the organization's control that can affect, positively or negatively, its operations and/or results.
Considering that, the question about "how" is answered by identifying operations and/or measurable results that can be affected by Covid-pandemic. For example, a manual production line is an operation that can be affected by Covid-pandemic, and productivity and revenues are examples of the affected result.
The question about "if" is answered when you consider that a Covid-pandemic can have a significant impact on operations and/or results. For example, if in your region of operation there aren't many recorded cases, the impact is less relevant than if your region is under a lock-down.
This article will provide you a further explanation about external issues:
- How to define context of the organization according to ISO 27001 https://advisera.com/27001academy/knowledgebase/how-to-define-context-of-the-organization-according-to-iso-27001/
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Nov 13, 2020