Context of the organization and interested parties
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Answer:
The easiest way to determine the context of your organization as well as the needs and expectations of your relevant interested parties is to organize a brainstorming session with the relevant employees of your organization and perform a SWOT analysis (strengths, weaknesses, opportunities, threats).
In your case internal context of the organization can include organizational structure, principles... while the external can be changes in technology, strong competition. Interested parties could be: customers, government and non-government organizations, suppliers, employees and shareholders.
These materials can help you to understand the context of the organization as well as interested parties:
- Article - How to identify the context of the organization in ISO 9001:2015: https://a dvisera.com/9001academy/knowledgebase/how-to-identify-the-context-of-the-organization-in-iso-90012015/
- Article - ISO 9001:2015 case study: Context of the organization as a success factor in manufacturing company: https://advisera.com/9001academy/blog/2016/10/11/iso-90012015-case-study-context-of-the-organization-as-a-success-factor-in-manufacturing-company/
- Article - How to determine interested parties and their requirements according to ISO 9001:2015: https://advisera.com/9001academy/blog/2015/11/10/how-to-determine-interested-parties-and-their-requirements-according-to-iso-90012015/
Also these materials can help you with the implementation of ISO 9001:2015:
- Book "Discover ISO 9001:2015 through practical examples": https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
- ISO 9001:2015 Foundations Course: https://advisera.com/training/iso-9001-foundations-course/
- Conformio - Compliance tool: https://advisera.com/conformio/
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Jun 13, 2018